Contact Us

Hi I'm Char, Founder of Char Croft Candles. Whether you have questions about our private label , want to inquire about custom orders, or simply need some fragrance or purchase advice, feel free to reach out to us using the form below. We'll get back to you as soon as possible.

First Name

Last Name

Email *

Organization

Phone *

I agree to terms & conditions provided by the company. By providing my phone number, I agree to receive text messages from the business.

Frequently Asked Questions

Answers to Frequently Asked Questions

How can I place an order for a custom MONTHLY SUBSCRIPTION?

Subscription forms can be found on our main website at www.charcroftcandles.com. There you will be able to choose your fragrances and candle vessel size. Subscriptions also receive a 20% discount applied at check out.

How can I place an order for a custom quote on a private label order?

It's easy compose an email of your vessel size, quantity and one of us will usually respond within a few hours. Also add any special instructions or inquiries you may have, always happy to hear from clients.

Can I schedule a consultation with someone inside your company for special requests?

Yes, we are always happy to help answer any questions you might have, simply give us a call or Text, you can also send an email requesting a call back.

What candles are best for corporate gifting?

We have unscented for the sensitive people, but most times corporate orders request vanilla or a soft floral fragrance, sometimes colored, mostly white.

What candles are best for Airbnb?

Cabins and campgrounds seem to like outdoorsy and woody fragrances. Concrete vessels also popular.

What candles are best for expressing love and affection?

Vanilla seems to be the most popular for weddings, but personal subscriptions you can change the fragrances on the monthly bases as we have new seasonal fragrances changing regularly. So if you purchased a subscription for a partner they can log in and request their favorite fragrances every month.

Can you create unique designs for themed events or weddings?

Definitely, we specialize in meeting our customers every need, we also have eco friendly glitter and dyes for our candles and non scented for extra options.

Do you offer candle delivery services to a recipient if their address is different?

Yes, we even offering a gift wrapping and message card if requested.

How can I customize a Birth Flower Candle ?

Go to our main website charcroftcandles.com and there you will find the unique form to help you personalize your label and even gift wrapping and message can be requested with in the form.